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Rural and regional outreach program

The next Rural and Regional Outreach Program visit will be held in the Hunter and Central Coast region in November 2023. 

The program commenced in 2001 to bring corruption prevention advice and resources on-site to non-metropolitan areas of NSW. The ICAC generally conducts two comprehensive Rural and Regional Outreach visits each year.

Each visit includes training workshops for public sector managers and supervisors, a community leaders' event and briefing sessions.  

These visits aim to:

  • raise understanding of corruption risks
  • provide practical corruption prevention information
  • give advice on how to report corrupt activities.

Outreach workshops for NSW public officials

The Commission is running a series of corruption prevention workshops for individual NSW public officials as part of the program. If you are a NSW public official, you can register your interest in attending below.

  • To attend a workshop you will need to complete the online registration form.
  • Each workshop has a specific target audience and eligibility criteria.
  • During the registration process you will be asked questions to determine if you are eligible to attend.
  • Please do not register for a workshop if you are not in the target group or if you are ineligible.
  • Once you have submitted your registration it will be assessed and you will be notified if and when a place becomes available for you.
  • There is no guarantee that you will be given a place in a workshop.

The NSW Ombudsman is also running a series of workshops. Follow the links to their website to register for these workshops.

Registration enquiries

If you have any questions about registering for an ICAC workshop, please contact workshops@icac.nsw.gov.au. For questions about workshops provided by the NSW Ombudsman, please contact training@ombo.nsw.gov.au.

Workshop

Available dates

Time

Location

Registration status

Fundamentals of complaint handling workshop - Facilitated by NSW Ombudsman
For frontline staff, supervisors or managers in public, community or private sector organisations who need to effectively handle customer complaints and engage with complainants. The training covers complaint handing basics including the value of complaints, best approaches to complaint handling, and effective communication techniques for engaging with complainants.
Learn more

21/11/2023

9.30am - 1.30pm

Doyalson

REGISTER HERE
Administrative law in the public sector - Facilitated by NSW Ombudsman For public servants with a range of administrative functions, including frontline service delivery and decision-making, investigations, program development and delivery, procurement, review and audit, and management. The training covers general principles of administrative law, including lawful administration and good administration applicable to all public servants.
Learn more
21/11/2023 1.30pm - 5.30pm Doyalson REGISTER HERE
Corruption prevention in procurement and contract management - Facilitated by NSW ICAC
A workshop designed for staff with procurement duties, contract management roles or responsibility for overseeing these functions. It focuses on helping participants understand what corrupt conduct is, relevant corruption risks and how applying basic probity and risk management principles can assist them in achieving good outcomes while preventing corruption.
Learn more
22/11/2023 9.00am - 4.30pm Doyalson REGISTER HERE

Managing unreasonable conduct by a complainant - Facilitated by NSW Ombudsman
For supervisors and managers responsible for setting a complaint handling policy and strategy. This training covers how to identify and manage unreasonable conduct, deliver effective prevention and resolution policies and strategies, and support staff members impacted by complainant behaviour. We recommend frontline staff or people that have not done any training in handling complaints do Fundamentals of complaint handling before this workshop.
Learn more

22/11/2023 8.30am - 4.30pm Doyalson REGISTER HERE
Corruption prevention for managers - Facilitated by NSW ICAC
A workshop designed for managers, supervisors, risk managers, corruption prevention, governance staff and auditors. It focuses on developing an understanding of corrupt conduct, why it happens and what managers can do to prevent it.
Learn more
23/11/2023  9.00am - 4.30pm Doyalson REGISTER HERE
Factfinder: An introduction into fact-finding investigations - Facilitated by NSW ICAC

A workshop for public officials with little or no investigative experience who may be required to conduct an internal fact-finding investigation. It focuses on the basics of how a complaint or allegations of staff wrongdoing, including misconduct or corrupt conduct, should be conducted.
Learn more

 28/11/2023 9.30am - 5.00pm Newcastle REGISTER HERE
Fundamentals of complaint handling workshop - Facilitated by NSW Ombudsman
This training covers complaint handling basics, including: the value of complaints; best-practice approaches to complaint handling; effective communication techniques for engaging with complainants.
Learn more
28/11/2023 8.30am - 1.30pm Newcastle REGISTER HERE
Corruption prevention in the NSW planning system - Facilitated by NSW ICAC
A workshop for public officials involved in assessing property development and land rezoning applications, creating, amending or reviewing planning instruments and certifying compliance with consent conditions. It focuses on corruption risks within the NSW planning system and how they can be managed.
Learn more
28/11/2023 9.30am - 1.00pm Newcastle REGISTER HERE
Public interest disclosures workshop - Facilitated by NSW Ombudsman
This session will provide an outline of the new Public Interest Disclosures Act 2022 (PID Act), focussing on the importance of a ‘speak up’ culture as well as the key elements of the new public interest disclosure framework in NSW.
Learn more
28/11/2023 2.00pm - 5.00pm Newcastle REGISTER HERE

Corruption prevention for managers - Facilitated by NSW ICAC
A workshop designed for managers, supervisors, risk managers, corruption prevention, governance staff and auditors. It focuses on developing an understanding of corrupt conduct, why it happens and what managers can do to prevent it.
Learn more

29/11/2023 9.00am - 4.30pm Newcastle REGISTER HERE
Corruption prevention in procurement and contract management - Facilitated by NSW ICAC
A workshop designed for staff with procurement duties, contract management roles or responsibility for overseeing these functions. It focuses on helping participants understand what corrupt conduct is, relevant corruption risks and how applying basic probity and risk management principles can assist them in achieving good outcomes while preventing corruption.
Learn more
29/11/2023 9.00am - 4.30pm Newcastle REGISTER HERE
Managing unreasonable conduct by a complainant - Facilitated by NSW Ombudsman
For supervisors and managers responsible for setting a complaint handling policy and strategy. This training covers how to identify and manage unreasonable conduct, deliver effective prevention and resolution policies and strategies, and support staff members impacted by complainant behaviour. We recommend frontline staff or people that have not done any training in handling complaints do Fundamentals of complaint handling before this workshop.
Learn more
29/11/2023 8.30am - 4.30pm Newcastle REGISTER HERE
Preventing corruption in Local Aboriginal Land Councils - Facilitated by NSW ICAC
A workshop designed for LALC boards and staff members. It focuses on the specific corruption issues they may face and how these can be effectively managed. 
Learn more
29/11/2023

9.00am - 1.30pm

Williamtown REGISTER HERE
Corruption prevention in grant making - Facilitated by NSW ICAC
A workshop designed for public officials involved in the development and administration of grants and grant programs. It focuses on addressing the corruption risks in the awarding and administration of grants. 
Learn more
30/11/2023   9.00am - 12.30pm Newcastle REGISTER HERE
Public interest disclosures workshop - Facilitated by NSW Ombudsman
This session will provide an outline of the new Public Interest Disclosures Act 2022 (PID Act), focussing on the importance of a ‘speak up’ culture as well as the key elements of the new public interest disclosure framework in NSW.
Learn more
30/11/2023 2.00pm - 5.00pm Newcastle REGISTER HERE

Eligibility and allocation of places for ICAC workshops

  • Places are strictly limited.
  • Registration does not guarantee a place in a workshop.
  • Workshops are generally only open to NSW public officials.
  • Each workshop has a specific target audience and applications from people outside the relevant target group will not normally be accepted.
  • Places are normally allocated on a first-come-first-served basis with a maximum of two participants accepted from an individual agency per workshop, however, preference may be given to:
    • officers from an organisation within the ICAC's jurisdiction
    • officers from agencies that have been recently investigated
    • officers with high-risk functions
    • applicants who applied for an earlier workshop but could not be given a place
    • people who have not attended an ICAC corruption prevention workshop in the past two years.

 Note: Please see the NSW Ombudsman website for eligibility to attend their workshops.


Book an ICAC workshop

Individual public officials

To register for an ICAC workshop as an individual, complete the registration form by clicking on a “Register now” link in the Registration status column in the table above.

Agencies

To book an in-house workshop for staff at your agency, please contact workshops@icac.nsw.gov.au.

Frequently asked questions about open workshops

Why do I have to register for each workshop I want to attend?

Because each workshop targets a specific audience and is run on separate dates. We also have limited places that need to be shared. During the registration process, the suitability of the workshop to your role will be assessed and your availability to attend on certain dates identified.

I am not a NSW public official. Can I attend an ICAC workshop?

Generally not, but depending on your circumstances an exception may be granted. Exceptions may be granted to applicants from ICAC’s sister organisations from other Australian states and territories and occasionally to applicants from sister agencies overseas.

What happens if I apply but don’t get in to the workshop I want?

If you are eligible, we may place you in a later workshop or advise you as soon as the next round of workshops is open for registration. You may be required to register again.

What happens after I register for a workshop?

In due course, your application will be assessed against other applicants and our eligibility and selection criteria. Places will be allocated, and you will be notified if you have been successful or not. Commission staff may contact you to discuss your application before making a decision. If you are not eligible, you will be notified accordingly.

What if I can’t make it on the day?

We understand that plans change and that you may not be able to attend. Because our workshops are popular and places are limited, we often have a waiting list of people who would like to attend. Please notify us as soon as possible if you cannot attend so that we can try to fill your place. You may also wish to nominate a colleague to attend in your place.

If you fail to tell us that you cannot attend, your place will be wasted and someone else will also miss out. Failure to attend without good reason may result in us refusing to offer you a place in a future workshop.

Will I miss anything if I leave early?

Yes, you will. Our workshops cover a lot of issues and usually end very close to the advertised time. You may miss something important if you leave early. Please do not apply if you know you will not be able to stay for the whole day so we can give the place to someone who can.

Will I get a certificate or statement of attendance?

No, the ICAC is not a registered training organisation (RTO) and does not provide certificates or statements of attainment or attendance. Should your employer require proof of your attendance, please send us their contact details and we will confirm with them directly by email.